Shipping policy

Shipping Policy

DELIVERY AREAS

We currently deliver within the United Kingdom only.

SHIPPING COSTS AND DELIVERY TIMES

We offer the following delivery options:

Delivery option Cost Estimated delivery after dispatch
Standard Delivery £2.99 Within 48 hours
Express Delivery £4.99 Next working day

Delivery times are estimates and are not guaranteed.

ORDER PROCESSING

Orders are dispatched within 1–2 working days. Working days are Monday to Friday, excluding bank holidays.

Delivery times begin once your order has been dispatched. Please allow for the dispatch period in addition to your chosen delivery service. Express Delivery means next-working-day delivery after dispatch.

ORDER TRACKING

Tracking is provided once your order has been dispatched, allowing you to follow its delivery progress.

DELIVERY DELAYS

If your order has not arrived within the estimated delivery timeframe, please contact us so we can investigate and help resolve the issue.

CONTACT US

For any shipping or delivery questions, please email:

support@haddowgroup.freshdesk.com